SimpleNexus User Group

February 9-12 | Snowbird, UT

A three-day technology conference for mortgage professionals



Compliance Do’s and Don’ts for Today’s Lending Environment

Balancing High Tech and High Touch: How to Go Digital and Still Maintain Personal Connections

The Mobility Factor: ROI through LO Adoption

Collaborating with Real Estate Partners to Attract Borrowers Earlier in the Process

The Most Valuable, Yet Largely Unknown, Components of the SimpleNexus Digital Mortgage Platform

SimpleNexus Roadmap And URLA Readiness Plans: A Winning Combination for Lenders and Borrowers


Winning in Today’s Mortgage Industry: Examples of Lenders Beating the Profitability & Productivity Trends Confronting Our Industry


Robin Hawley, Senior Vice President Business Operations

Residential Mortgage Services

Steve Majerus, President

Synergy One Lending/Mutual of Omaha

Jay Promisco, Chief Production Officer

Sierra Pacific Mortgage Company

Erin Hamilton, EVP Client Services


Sales and Ops Teams at their Best: Tools that Make it Possible


Sherwood Lawrence, CMO

Top of Mind

Craig Pollack, Senior Vice President of Client and Partner Relations

Social Survey

Joe Puthur, President

Mortgage Coach

Richard Kuhn, SVP, Business Development


Scott Ostendorf, VP of Verification Services


Bob Brandt, VP of Marketing & Alliances

Optimal Blue


SimpleNexus Administrators won’t want to miss this year’s SimpleNexus User Group Conference. With special breakout sessions designed specifically for administrators, the event is sure to equip all attendees with the inspiration and training they most desire. Administrators will take away a strong understanding of 1003 configuration, user management, notification options, app sharing, reporting and API opportunities, as well as tips for supporting referral partners. And, that’s just a subset of the administrator educational workshops we have planned!



Scott Christopher

Best-Selling Author, Entertainer, Television host, emcee and actor

Scott Christopher is author of the best-selling People People: Who TheyAre, Why They Win and How To Become One,The Levity Effect: Why It Pays to Lighten Up, and The Seven UPs of Happiness.

He has appeared on NBC’s Today Show, Fox Business Channel, CNBC,National Public Radio, BBC and has been quoted in the New York Times,Washington Post, Boston Globe, New York Post, Newsweek, Economist magazine, Ladies Home Journal and many other publications.

Since 1995, Scott has circled the globe entertaining and motivating thousands of audiences from senior leader retreats to all-staff meetings.Applicable to all audiences in any industry, Scott’s unforgettable messages and off-the-cuff humor illustrate firsthand how levity, humor and becoming a‘people person’ enrich lives at work and at home.

In his rare spare time, Scott is a television host, emcee and actor (SAG),appearing on network television series Modern Family, Criminal Minds,Granite Flats, Everwood, Touched by an Angel and in Disney Channel and Hallmark Channel movies.

Scott has a Master’s in HR Management from the University of Connecticut and was Director of Client Training at OC Tanner Company (employee recognition). While an undergraduate at Brigham Young University, Scott was honored with the United States’ most prestigious acting scholarship, theIrene Ryan Award, at the Kennedy Center in Washington, D.C.

Matt Hansen


Since founding SimpleNexus in 2011, Matt Hansen has served as CEO, helping the company to tremendous growth. Under his leadership, SimpleNexus has twice been recognized as a top 500 on the Inc. 5000 list and garnered numerous industry awards. Hansen has helped SimpleNexus become the industry-leading digital mortgage platform used by 220+ mortgage lenders and more than 20,000 loan officers.

Ben Miller


Ben Miller serves as President and Chief Operating Officer at SimpleNexus, where he oversees ongoing business operations including strategic partnerships, implementation management, and customer success functions.

Ben joined SimpleNexus in 2014 as an original employee following his first meeting with Matt Hansen, the company founder. Today, Ben’s mission is keeping the company efficient as it scales, expanding partnerships, and bringing the right mix of people onboard. Ben draws personal satisfaction and motivation from being able to witness first hand the impact SimpleNexus is having on the mortgage industry as a whole.


Kevin Flint

Account Manager

Kevin has been in the mortgage industry for over 5 years. He started originating loans in 2014 and then moved into mortgage tech in 2017. Prior to that, Kevin ran an app development studio working with companies such as Yellow Pages, Cinemark Theaters and many others.

Kevin dedicates his time at SimpleNexus helping existing clients discover the full benefits of the SimpleNexus Digital Mortgage Platform. Introducing the most fitting components to deploy next ensures each client is well-suited to achieve success in their unique business model.

Outside of work, Kevin loves to spend time outdoors with his wife and two little boys

Tyler Moore

Compliance Counsel

Tyler Moore joined SimpleNexus over a year ago and is thrilled to have found a home in SimpleNexus. As Compliance Counsel, Tyler wears several hats for the company. He watches for compliance developments in the regulatory landscape (to ensure SimpleNexus is compliant) and reviews contractual agreements to ensure they are within the risk profile determined by the Board. He also manages upstream and downstream due diligence.

Tyler’s background includes over ten years of legal/compliance work. He worked for Academy Mortgage as a compliance manager and at Citywide Home Loans as associate legal counsel. He has a degree in Culinary Arts from UVU, a B.A. from Brigham Young University, and J.D. from University of the Pacific’s McGeorge School of Law.

Tyler has the lofty goal of making compliance interesting and possibly even fun. He works hard to mitigate risk and protect SimpleNexus, and our customers, from regulatory pitfalls.

Sol Klein

Director of Implementation

As a mortgage industry veteran fulfilling lender technology needs since 2002, Sol Klein is uniquely qualified to accommodate SimpleNexus client platform deployments in his position as Director of Implementation. His vast tech background perfectly aligns with strong mortgage industry involvement to ensure SimpleNexus clients get a perfectly designed implementation–an implementation that achieves goals set to deliver the best digital mortgage experience to borrowers, loan originators, and real estate partners. A consultant at heart, and by experience, Sol offers substantial knowledge in multiple loan origination systems, lender best-practices, industry trends and digital mortgage tools. Sol lives in Utah with his family, having recently relocated to the scenic state from Southern California.

Pam Faulkner

Director of Mortgage Solutions

Pam Faulkner’s wealth of experience and mortgage industry expertise is continuously exemplified in every client and employee interaction she has at SimpleNexus. Pam not only shares her knowledge and skills with everyone she interacts with, she kindly guides colleagues to finding the perfect solution for the unique mortgage opportunity they are tackling.

Pam’s ability to contribute so much benefit to SimpleNexus is derived from a combination of her experience as a mortgage industry veteran, her talent as a technology professional, and her life-long willingness to educate others. She brings 15-years of “boots-on-the-ground” in the mortgage industry with a background in everything from accounting to operations management and couples that with a career dedicated to technology education.

When Pam breaks away from making magic happen for mortgage technology vendors like SimpleNexus, she recharges her batteries at home on her farm where she enjoys the peace and quiet, caring for her animals, and filling the role of “mini-me” for her husband who runs their farm in Arkansas.

John Aslanian

SR. VP of Sales

John Aslanian infuses everything he does at SimpleNexus with drive and focused professionalism.

Whether interacting with a team member, long-time customer, or new prospect to SimpleNexus, John is always looking to find effective ways to meet the needs of all parties. Not just meeting expectations, but blasting results far past anticipated levels is commonplace for John. As a mortgage industry veteran and expert in the art of sales, John brings a wealth of benefit to SimpleNexus team members and platform users on a daily basis.

Shane Westra

VP of Product

Leading the SimpleNexus product organization comes naturally for this software development veteran with over 20 years experience. Creating elegant solutions to quickly meet the technology needs of mortgage lenders is Shane’s newest professional passion; as he works to deliver incredible user experiences for borrowers, loan originators, administrators, and real estate partners. This long-term champion of innovative ideas certainly found the perfect home at SimpleNexus. And, at the perfect time too.

Prior to joining the mortgage banking technology vendor arena, Shane honed his product development experience at technology companies in Utah and California, including LexisNexis, Workfront, and Bynder. When not creating new advancements for target users, Shane likes to spend his time mountain biking, baking pies, or playing guitar.


Steve Gardanier

VP Engineering

Steve Gardanier serves as Vice President of Engineering at SimpleNexus, where he is responsible for the care and feeding of the engineering team and working closely with the Product and Customer teams in order to quickly deliver high value features to our customers.

After earning his B.S. in Computer Science from Brigham Young University, Steve has been fortunate to help create critical innovative technology solutions across many industries over the years. However, he has found his true purpose at SimpleNexus where he spends much of his time coaching engineers individually to ensure their happiness and success.

Steve loves traveling with his family and looking for the next best ice cream shop.

Kent Besaw

VP Customer Success

As VP of Customer Success at SimpleNexus, Kent Besaw coordinates the efforts of the Customer Support, Customer Success Management, Implementation, Professional Services, and Training teams.

Prior to SimpleNexus, Kent developed his passion for Customer Success leading teams at SaltStack and Instructure. Kent also has experience as an entrepreneur and loves to build out processes. Kent earned his B.A. in Chinese from Brigham Young University and later returned and to earn his MBA.

Today, Kent’s mission is to optimize the experience for SimpleNexus’ customers through efficient cross-department cooperation. Kent believes strongly that customers are the most important asset of any company. Listening to and consulting with customers will organically lead to improved systems and sustained revenue streams. Outside of work, Kent loves spending time with his wife and four rowdy sons and doing anything that involves the outdoors.

Paul Drobot

VP Sales

Paul Drobot is the Vice President of Sales for SimpleNexus. With over 11 years of experience in helping lenders select, deploy and adopt mortgage origination technology, Paul understands what it takes for a lender to successfully introduce new technology into their organization.

At SimpleNexus, Paul is a sales leader leveraged across the company with a primary focus of new business development, coaching and mentoring the sales team, assisting with complex opportunities and supporting all revenue generating activities. Paul has helped SimpleNexus grow to over 20,000 users and partner with 15 of the top 25 lenders.

In addition to working with mortgage lenders, Paul has a passion for being with family and playing soccer 3-4 times per week, when he isn’t traveling for work.